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Effective Date: 1 November 2024

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Welcome to SimplyLegal! These Terms and Conditions (“Terms”) govern your use of our platform and services. By accessing or using SimplyLegal, you agree to be bound by these Terms. If you do not agree, please refrain from using our platform.

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1. Introduction

SimplyLegal (“we,” “us,” or “our”) provides online tools and resources to help users navigate certain legal matters. SimplyLegal is not a law firm and does not provide legal advice. Our services are intended to assist you in understanding and managing your legal needs.

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Beta Disclaimer: SimplyLegal is currently in its beta phase, which means that while our tools are fully functional, the platform is still being actively improved. Users may encounter occasional updates, minor changes, or feature adjustments as we refine and enhance our services. Your feedback during this phase is invaluable and will help us improve SimplyLegal for all users.

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2. Acceptance of Terms

By using SimplyLegal, you confirm that:

• You are at least 18 years of age or have legal consent from a guardian.
• You agree to these Terms and any updates we may make from time to time.
• You will comply with applicable laws and regulations when using our platform.

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If you do not meet these requirements, you may not use SimplyLegal.

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3. Services Offered

SimplyLegal provides the following services:

• Letter of Demand Generator: Create legally binding Letters of Demand to address disputes.
• Contract Review Tool: Get insights and suggestions for improving your contracts.
• Legal Guidance Tool: Use our AI-powered chatbot to receive guidance on your legal questions.

While our tools are designed to assist you, SimplyLegal does not provide personalized legal advice or representation. For complex legal matters, we recommend consulting a licensed attorney.

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4. Beta-Specific Provisions

• 4.1 Ongoing Improvements: SimplyLegal is currently in its beta phase, and certain features or tools may be refined or adjusted as we gather user feedback and improve the platform.
• 4.2 Functionality and Feedback: While we strive to provide reliable and accurate tools, users may experience occasional updates or minor issues. If you encounter any problems or have suggestions, please contact us at hello@simplylegal.io.
• 4.3 No Guarantee of Perfection: SimplyLegal does not guarantee that all services will be error-free during the beta phase, but we are committed to resolving issues promptly and ensuring a high-quality user experience.

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5. Your Responsibilities

By using SimplyLegal, you agree to:

• Provide accurate and complete information when using our services.
• Use our tools only for lawful purposes.
• Accept full responsibility for the use of any documents or guidance generated through our platform.

You also agree not to:

• Use the platform for fraudulent, harmful, or illegal purposes.
• Share or misuse access to SimplyLegal’s tools and services.
• Reverse-engineer, copy, or reproduce any part of our platform or content.

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6. Legal Disclaimer

SimplyLegal does not guarantee specific outcomes from the use of our services. By using SimplyLegal, you acknowledge that:

• Our tools are automated and rely on the information you provide.
• Any legal documents or guidance generated by our platform should be reviewed carefully to ensure accuracy and relevance to your specific situation.
• SimplyLegal is not liable for any damages or losses resulting from the use of our tools or services.

For professional legal advice or representation, please consult a licensed attorney.

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7. Payments and Fees

• Certain SimplyLegal tools or features may require payment. All applicable fees will be clearly displayed at the time of purchase.
• Payments are processed securely, and SimplyLegal does not store your payment information.
• By making a payment, you agree to the pricing, terms, and conditions associated with that transaction.

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8. Refund Policy

If you are not satisfied with our services, you may request a refund within 14 days of purchase. Refunds are provided only under the following conditions:

• There was a technical error or fault on our platform.
• SimplyLegal failed to deliver the promised service.

Refund requests must be submitted in writing to hello@simplylegal.io.

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9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Your use of SimplyLegal is subject to our Privacy Policy. Please review it carefully to understand how we collect, use, and store your data.

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10. Data Accuracy and Responsibility

SimplyLegal’s tools rely on the information you provide. You are responsible for ensuring that the information you enter is accurate and complete. SimplyLegal is not liable for any errors or inaccuracies resulting from incomplete or incorrect information submitted by users.

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11. Intellectual Property

SimplyLegal owns all intellectual property on the platform, including designs, text, graphics, and software. Users may not reproduce, distribute, or exploit any part of our platform without written permission from SimplyLegal.

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12. Termination of Use

SimplyLegal reserves the right to terminate or suspend your access to the platform at our discretion if you violate these Terms or engage in harmful, fraudulent, or illegal activity.

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13. Limitation of Liability

SimplyLegal is not responsible for:

• Losses or damages arising from your use of our platform.
• Any errors, omissions, or inaccuracies in the documents or guidance generated.
• Interruptions, delays, or unavailability of the platform.

Your use of SimplyLegal is entirely at your own risk.

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14. Changes to These Terms

SimplyLegal may update or modify these Terms from time to time. We will notify you of significant changes via email or through notices on the platform. Your continued use of SimplyLegal after changes are made indicates your acceptance of the updated Terms.

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15. Governing Law

These Terms are governed by the laws of South Africa. Any disputes arising under these Terms will be resolved in the courts of South Africa.

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16. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

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SimplyLegal
Email: hello@simplylegal.io 

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